Privacy Policy Last updated: February 2026

Here at www.geekbuying.com (hereinafter referred to as "we", "us" or "Geekbuying", "Site"), we are committed to protecting and respecting the privacy of your personal data. This privacy policy explains how your data is collected, used, transferred and disclosed by Geekbuying. It applies to personal data collected when you use our websites and mobile application, when you interact with us through social media, email, or phone, and when you participate in our competitions or events. It covers:

  1. Our commitment to you
  2. How we secure your data
  3. The personal data we collect
  4. How we collect your data
  5. How we use your data
  6. About cookies
  7. How we share your data
  8. International data transfers
  9. Your rights on your personal data
  10. Contact us
  11. Changes to this privacy policy
  12. Additional information for California residents

1. Our commitment to you

We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy policy describes the personal data we are collecting about you and how it is used.

We will only collect and use your personal data for the following purposes, to:
1.1 complete your order(s)
1.2 offer you a better shopping experience
1.3 improve our services
1.4 meet our legal responsibilities

2. How we secure your data

We have appropriate organizational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We encrypt your data and store it on secure servers hidden behind a firewall.

We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.

3. The personal data we collect

By visiting our website, to complete registration, ordering and notification, we collect and store information for legal use, including but not limited to:
3.1 email address, including email address provided via approved third parties associated.
3.2 shipping and billing address ( es ), including name, address line, phone number.
3.3 specific information for payment verification and Customs issues.
3.4 technical data, including IP address, date and time, browser and operating system, the URL you requested, etc.
3.5 that you add to your profile details and other data obtained with your explicit consent.

We also protect all personal information that is collected from you offline, such as through phone calls. If we contact you by telephone regarding an order or payment, we will ask only for the personal information needed to place your order or resolve your issue. When we need to store information related to an order, we enter it into our database through SSL encryption.

While our website is designed for a general audience, we will not knowingly collect any data from children or sell products to children, who are not permitted to use or submit the data to the website.

4. How we collect your data

We may collect personal data about you in the following ways:
4.1 Direct interactions - you may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications data by filling in forms, entering information online or by corresponding with us by post, phone, email, telephone or otherwise. This includes personal data you provide, for example, when you:
4.1.1 Create an account or purchase products on our website;
4.1.2 Subscribe to our newsletter, discussion boards, social media sites or create wish lists;
4.1.3 Complete a voluntary market research survey;
4.1.4 Contact us with an enquiry or to report a problem (by phone, email, social media, or messaging service);
4.1.5 When you log in to our website via social media.
4.2 Indirect interactions - as you interact with our website, we may automatically collect the technical data by using cookies, server logs and other similar technologies. Please see About Cookies for further details.
4.3 Third parties - we may receive personal data about you from various third parties, including:
4.3.1 assoiated third parties, including analytics providers such as Google;
4.3.2 affiliate networks through whom you have accessed our website;
4.3.3 social media platforms when you log in to our website using such social media platforms;

5. How we use your data

We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it.
5.1 we have your consent to do so, or
5.2 we need your personal data to perform a contract with you. For example, to process a payment from you, fulfill your order or provide customer support connected with an order, or
5.3 the processing is in our legitimate interests and not overridden by your rights, or
5.4 we have a legal obligation to collect or disclose personal data from you.
Your personal data is used by Geekbuying to support a range of different activities. These are listed in the table below together with the types of data used and the legal bases we rely on when processing them, including where appropriate, our legitimate interests. Please be aware that we may process your personal data using more than one lawful basis, depending on the specific activity involved. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
5.5 To create an account and register you as a new customer (either directly or via social media).
5.6 To process and deliver your order including: recording your order details; keeping you informed about the order status; process payments and refunds, collect money owed to us; and assist fraud prevention and detection.
5.7 To manage our relationship with you, including: providing you with any information, products and services that you request from us; notifying you about changes to our services, terms and conditions or privacy policy; asking you to leave a review or take a survey.
5.8 To enable you to take part in a competition, event, survey, or receive a reward for shopping with us.
5.9 To administer, protect and improve our business and our website/app, including: troubleshooting, data analysis, testing, system maintenance, support, data analysis, reporting and hosting of data; setting default options for you, such as language and currency.
5.10 To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided.
5.11 To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences; and for market research, statistical and survey purposes.
5.12 To recommend products, services discounts, promotions, reward campaigns, as well as offers that may be of interest to you, including sending you such information by email, post or SMS, subscribing to our newsletter, responding to a survey or access to occasional website news and updates.
5.13 To inform or remind you by email of any task carried out via our website which remains uncompleted, such as incomplete orders or abandoned baskets.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we wish to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process personal data without your consent, in compliance with the above rules, where this is required or permitted by law.

We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations. Further details of the periods for which we retain data are available on request.

Automated Decision-Making and Profiling
We may use automated tools to analyze user behavior (such as browsing and purchase history) to provide personalized recommendations and targeted promotions.
These processes do not have legal or similarly significant effects on you.
You have the right to object to such profiling or request human intervention at any time by contacting us at service@geekbuying.com (please include "Privacy Request" in the subject line).

6. About cookies

We use cookies and similar technologies ("cookies") on our website to deliver the services you request, keep the Site secure, and improve your browsing experience.

A "cookie" is a small text file that is sent to your browser and stored on your computer's or mobile device's hard drive. Cookies help the Site function properly, remember your preferences, and understand how visitors interact with the Site.

How you can manage your cookie preferences

When you first visit our website (or when required), you will see a cookie banner where you can choose to "Accept all", "Reject all", or manage your preferences via "Manage Cookies". You can also update your choices at any time by clicking "Manage Your Cookies Settings" in the footer of our website.
- If you choose "Reject all", only strictly necessary (essential) cookies will remain active.
- If you choose "Accept all", you consent to the use of optional cookies, such as analytics, functional, and marketing cookies.

Essential cookies cannot be disabled through our cookie preference tool because they are required for the Site to function and to provide the services you request. However, you can block cookies through your browser or device settings, but doing so may affect Site functionality (for example, sign-in, checkout, or saving preferences).

Types of cookies we use
- Essential cookies: Required for the Site to function and to provide the services you request.
- Analytics cookies: Help us understand how visitors interact with our Site by measuring traffic and usage patterns. This information is used to improve functionality and user experience.
- Functional cookies: Remember your preferences to provide more personalized features and may be used to support surveys and user feedback.
- Marketing cookies: Enable us and our partners to deliver personalized offers and advertising based on your interests and may be used to display relevant ads on other websites.

Third-party cookies and partners
Some cookies may be set by third parties that provide analytics, advertising, or other services. Where required, these cookies will only be used based on your choices.

Cross-border processing
If you consent to certain optional cookies (such as analytics or marketing cookies), this may involve processing personal data in countries outside the European Economic Area (EEA), where data protection laws may differ. Please see Section 8 (International data transfers) for more information.

If you would like more information about how we process personal data, please refer to the relevant sections of this Privacy Policy.

7. How we share your data

We do not sell your personal data for monetary compensation. We may disclose or share your personal data with third parties in the circumstances described below, for example to provide services and fulfill orders, support marketing and advertising, comply with legal obligations, and protect our rights.

7.1 Third-party service providers:
Like most online merchants, we use third-party service providers to perform specific functions on our behalf (for example, payment processing, shipping and delivery, customer support, IT hosting, analytics, and marketing services). Any personal data disclosed to them is limited to what is necessary for them to provide their services. Where third parties process personal data on our behalf, they are required by contract to process it only under our instructions and to protect it appropriately.

7.2 Legal requirement to disclose information:
We may disclose personal data if required by law, court order, or law-enforcement authorities, or when necessary to protect our legal rights or enforce our Terms of Use and other agreements (for example, to reduce the risk of fraud or prevent illegal activity).

7.3 Merger and/or sale of assets:
If we are involved in a merger, acquisition, reorganization, or sale of some or all of our assets, your personal data may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.

7.4 Non-personally identifiable information:
We may share aggregated or de-identified information that does not identify you (for example, the number of visitors to a page or the size of an order placed on a certain date) with third parties such as advertising partners for analytics and reporting purposes.

8. International data transfers

Your personal data may be transferred to, stored, and processed in countries outside the European Economic Area (EEA), where our affiliates, warehouses, or service providers are located.

Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws, such as contractual protections and other legally recognized mechanisms.

9. Your rights on your personal data

You have several rights under applicable data protection laws. This includes, under certain circumstances, the right to:
9.1 request access to your personal data
9.2 request correction of your personal data
9.3 request erasure of your personal data
9.4 request restriction of processing of your personal data
9.5 request the transfer of your personal data
9.6 object to processing of your personal data
9.7 object to automated decision making

How to exercise your rights
To exercise any of the rights above, please contact us at service@geekbuying.com. Please provide sufficient information to help us understand and process your request (for example, the email address associated with your account and a brief description of your request).

How we respond
We will respond to your request without undue delay and within the time limits required by applicable law. In some cases, we may need additional time or may be unable to fulfill your request in full where an exemption applies (for example, where we must retain certain information for legal or security reasons). We will inform you if this is the case.

Verification
To protect your personal data, we may need to verify your identity before responding to your request. We will only request information that is reasonably necessary for verification.

Withdrawal of consent
You have the right to withdraw your consent at any time where we rely on consent to process your personal data. This will not affect the lawfulness of processing based on consent before its withdrawal.
You can withdraw your consent by changing your cookie settings or by contacting us at service@geekbuying.com (please include "Privacy Request" in the subject line).
We will stop processing that is based on your consent after you withdraw it. This does not affect processing that is required or permitted by law on other legal bases.
You also have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal data violates applicable data protection laws.
For EU users, contact details of your local supervisory authority can be found here: https://edpb.europa.eu/about-edpb/board/members_en

Verification
To protect your personal data, we may need to verify your identity before responding to your request. We will only request information that is reasonably necessary for verification.

This Terms of Use shall be governed by and construed in accordance with the laws of Lithuania
If you wish to exercise any of these rights,or have any questions, comments or requests for more information,please email us at service@geekbuying.com.

10. Contact us

Data Controller
The data controller responsible for the processing of your personal data is:
Hong Kong Geek Ecommerce Co., Ltd.
Address: Wang Cheong Building, No. 251 Reclamation St., Kowloon, Hong Kong

Privacy Contact (Requests and Questions)
For privacy and data protection requests (including requests to access, delete, correct, object, or withdraw consent), please contact us at service@geekbuying.com (please include "Privacy Request" in the subject line).

Privacy Escalation Contact
For escalations or complaints related to data protection, you may also contact: manager@geekbuying.com

11. Changes to this privacy policy

From time to time we may change this privacy policy. If there are any significant changes we will post updates on our website, applications or let you know by email.

12. Additional information for California residents

This section applies only to California residents and is provided to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). If you are a California resident and any part of this section conflicts with the general provisions of this Privacy Policy, this section will apply to you.

12.1 Categories of Personal Information Collected and Purposes of Use
In the past 12 months, we have collected the categories of personal information listed below and used them for the corresponding business and operational purposes, as described in the table.

12.2 Disclosure, Sharing, and Sale of Personal Information
We do not sell personal information for monetary compensation. However, under the California Privacy Rights Act (CPRA), certain data sharing activities, such as those for targeted advertising, may be considered a "sharing" of personal information.
The table below summarizes the categories of personal information that may be disclosed or shared, the categories of third parties involved, and the corresponding business or commercial purposes.

12.3 Exercising Your Rights Under the CCPA
California residents have the following rights:
- Right to Know
- Right to Delete
- Right to Correct
- Right to Opt Out of the sale or sharing of personal information
- Right to Limit the Use and Disclosure of Sensitive Personal Information
- Right to Non-Discrimination for exercising any of your rights under the CCPA

12.4 How to Exercise Your Rights
You may exercise your rights by:
- Clicking "Do Not Sell or Share My Personal Information" at the bottom of our website;
- Using a browser or device that supports Global Privacy Control (GPC), which we honor;
- Submitting a request through our Opt-Out Form; or
- Contacting us at service@geekbuying.com (Subject: "California Privacy Request").

12.5 Sensitive Personal Information
We do not use or disclose "sensitive personal information" (as defined under the CPRA) for purposes other than those permitted by applicable law.

12.6 Authorized Agents
If you are an authorized agent making a request on behalf of a California resident, we may require proof of your authorization, such as a written authorization signed by the consumer, and verification of the consumer's identity.

12.7 Verification of Requests
Before responding to your request, we may need to verify your identity using information you have previously provided to us, such as your email address or order information.

12.8 Financial Incentives
We may offer voluntary incentive programs, such as reward points, in connection with the collection of certain personal information. Participation is optional and not required to use our services or make a purchase.
The value of any incentive is reasonably related to the value of the personal information provided. You may withdraw at any time without discriminatory treatment.

12.9 Children's Data
We do not knowingly collect, sell, or share personal information of consumers under 16 years of age.

12.10 Contact for California Privacy Requests
If you have any questions about this section or your California privacy rights, please contact us at: service@geekbuying.com (Subject: "California Privacy Request").